Refund policy

Return Policy for Produced By

At Produced By, we strive to ensure our customers are completely satisfied with their purchases. Because we aim to ship your order as quickly as possible, we cannot cancel or change an order once processing begins. However, we are committed to resolving any issues that may arise with your order. Please review our policy below:

No Returns or Exchanges

Due to the custom nature of our products, we do not accept returns or exchanges. Please make sure to review your order carefully before completing your purchase.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your item and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your refund, please contact us.

If you have any issues with your order or need further assistance, please don't hesitate to get in touch with us.